What personal data CanOpti Inc. collects through TriView, why, who we share it with, and the choices and rights you have. We are responsible for it as the data controller.
Effective 30 October 2026
Short version: we collect only what we need to run your account. We don't sell your data, we don't show ads, and we don't use tracking or analytics cookies.
If you visit without an account: nothing that identifies you beyond the standard technical information our hosting providers log (IP address, browser type, pages requested), kept for security and troubleshooting.
When you create an account:
| Data | Why |
|---|---|
| Email address | Sign-in, account security and service emails |
| Display name (optional) | Shown in your account menu |
| Password | Sign-in. Stored only as a salted cryptographic hash — we can't read it |
| Email-verification and password-reset records | Proving you own your email address |
| Your product-updates choice | Whether you asked us to email you product news |
When you use the Service:
| Data | Why |
|---|---|
| Trade plans, notes and chart drawings you write | To show them back to you. Private to your account; never shown to another user |
| Custom filters, pinned stocks and display preferences | To show you your own dashboard |
| Stock requests you send us | To consider adding a stock |
| Your plan, its dates, and any promo code you redeem | To give you the access your account includes |
| A record of the emails we send you | To limit how many we send, so the system cannot be used to flood an inbox |
For security: when you sign in, we record the IP address and browser user-agent against your session, and the time of your last sign-in. We also count failed sign-in attempts and temporarily lock an account after too many. This helps us detect account takeover and abuse.
We take no payments today, so we hold no payment or card data. If we introduce paid plans, this policy will be updated first.
We use no advertising, analytics or cross-site tracking cookies. Because we use only strictly necessary storage, we don't show a cookie-consent banner. If we ever add analytics, this section — and our consent approach — will change first.
| Purpose | Legal basis (UK/EU GDPR) |
|---|---|
| Creating and running your account, providing the Service | Performance of our contract with you |
| Service emails (verification, password reset, important changes) | Performance of contract; legal obligation |
| Security, fraud prevention, abuse detection | Our legitimate interest in keeping the Service and accounts safe |
| Product news — only if you opt in | Your consent, which you can withdraw at any time |
We don't make automated decisions about you that have legal or similarly significant effects.
We share personal data only with service providers that process it on our behalf, under contract, for the purposes above:
| Provider | What they do | Where |
|---|---|---|
| Google Cloud (Cloud Run, Cloud SQL) | Hosting our application server and the database holding your account | Canada — Toronto |
| Google Firebase | Hosting market data (no personal data) | United States |
| Vercel | Hosting the website | Global edge network |
| Resend | Sending account and service emails | United States |
We may also disclose data if the law requires it, to protect our rights or users' safety, or as part of a sale or reorganisation of the business (in which case this policy continues to apply to your data).
We do not sell or rent your personal data, or share it for cross-context behavioural advertising.
Some of our providers process data outside your country, including in the United States. Where they do, we rely on appropriate safeguards such as the EU–US Data Privacy Framework (and its UK extension) or Standard Contractual Clauses.
| Data | Kept for |
|---|---|
| Account data, your content, filters, preferences | While your account is open |
| After you delete your account | Signed out and closed immediately; erased within 30 days |
| Security and server logs | 30 days |
Depending on where you live, you may have the right to:
California residents have the right to know what personal information we collect and how we use it, to delete and correct it, and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law.
To exercise any right, email support@canopti.com from your account's email address. We respond within one month (45 days for California requests), and may need to verify your identity first.
Passwords are hashed, connections are encrypted with TLS, sessions use short-lived tokens, repeated failed sign-ins lock the account temporarily, and access to production systems is restricted. No system is perfectly secure; if a breach affects your data, we will notify you and the authorities as the law requires.
The Service is not for anyone under 18, and we don't knowingly collect data from children. If you believe a child has created an account, contact us and we will delete it.
We will post any update here with a new effective date, and email you before material changes take effect. See also our Terms of Service.
CanOpti Inc. · support@canopti.com
CanOpti Inc. · support@canopti.com · Back to TriView